Legal
Privacy Policy
Last updated: March 2026
1. General Information
Introduction
The European Regulation 2016/679 (GDPR), applicable since May 25, 2018, was created to enhance personal data protection and give individuals greater control over their information. This policy explains how Murarum protects your personal data in compliance with GDPR and local legislation.
Data Controller
Murarum is the data controller. For data protection inquiries, contact us at office@murarum.ro.
Data collection requires explicit consent. Refusal to provide data may prevent contract conclusion or service delivery where identity verification is essential.
Personal Data Collected
Depending on how you interact with us, we may collect:
- Name, address, email
- Phone number, employer information
- Website usage data and preferences
- Communications (email, chat, social media)
- Technical data: IP address, location, browser type, visit duration, page views
- Communication preferences
2. Information on Processing
Principles of Personal Data Processing
Murarum commits to GDPR principles ensuring all data is processed fairly, legally, and transparently; collected for specified, explicit, and legitimate purposes; appropriate and relevant to stated purposes; accurate and current; retained only as long as necessary; and processed securely with adequate confidentiality.
Purpose and Grounds for Processing
Contact & Inquiry Management (Article 6(1)(b) GDPR)
Processing contact form submissions, managing client communication, and responding to project inquiries.
User Interaction & Analysis (Article 6(1)(a) GDPR — Consent)
Newsletter delivery, relationship management, service improvement, and behavioral analysis through automated processes. You can unsubscribe anytime via the newsletter link or by emailing office@murarum.ro.
Data Analysis & Service Improvement (Article 6(1)(f) GDPR — Legitimate Interest)
Market research, user segmentation, behavior analysis, and service customization to improve our offerings based on your interests and needs.
Legal Obligation Fulfillment (Article 6(1)(c) GDPR)
Payment information processing for accounting, billing, auditing, fraud detection, and prevention.
Third-Party Data Processors
Service providers acting as data processors (per Article 28 GDPR) may include hosting providers, email service providers (Resend), analytics providers (Google Analytics), and external consultants. These may be located in Romania, the EU, or third countries.
Murarum ensures contractual obligations requiring all processors to comply with GDPR through mechanisms like standard contractual clauses or binding corporate rules, including for international transfers.
Data Storage & Retention
Age requirement: Only individuals aged 16 or older can provide consent. Younger users require parental or guardian consent.
Data is retained as long as processing continues or until you request deletion. We respond to deletion requests while preserving information required by law or legitimate interests. Data is deleted securely when no longer needed.
3. Your Rights
To exercise any of the following rights, contact us at office@murarum.ro.
National Supervisory Authority (Romania): Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal — Bulevard General Gheorghe Magheru nr. 28-30, Sector 1, Bucharest, 010336. Email: anspdcp@dataprotection.ro.
Right of Access (Article 15)
Receive information about how your data is processed and obtain copies of your personal data.
Right of Rectification (Article 16)
Request correction of inaccurate data or completion of incomplete data.
Right to be Forgotten (Article 17)
Request deletion of your personal data. We will transmit deletion requests to any other processors.
Right to Restrict Processing (Article 18)
Request processing limitations, particularly when disputing data accuracy.
Right to Data Portability (Article 20)
Receive your personal data in a structured, machine-readable format or request transmission to another controller.
Right to Object (Article 21)
Oppose processing based on legitimate interests.
Right to Withdraw Consent (Article 7)
Withdraw consent at any time. Withdrawal does not affect the legality of prior processing.
Right to File a Complaint (Article 77)
Lodge complaints with supervisory authorities regarding GDPR violations.
Rights Related to Automated Decisions
Request human intervention, express your viewpoint, and challenge automated decisions.
4. Security of Processing
Murarum implements technical and organizational measures compliant with GDPR to protect personal data from unauthorized access, misuse, transmission, modification, destruction, or accidental loss. All employees and collaborators maintain confidentiality and comply with GDPR requirements. Contractual partners accessing personal data are obligated to process data per our instructions, maintain security and confidentiality, and comply with all imposed limitations.
5. Processing in Partnership
Personal data may be transferred to third parties with your express consent or when required by law. Our website may contain links to external sites with different data protection policies. Murarum assumes no responsibility for external sites' content, advertising, goods, services, or materials.
6. Liability Disclaimer
Murarum is not responsible for the content of linked external sites. We disclaim liability for data loss, negative effects on personal data, or moral/patrimonial damages resulting from accessing external sites.
7. Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They are passive, contain no software, viruses, or spyware, and cannot access information on your hard drive.
How We Use Cookies
We use cookies to:
- Ensure site performance and load-balancing
- Analyze visitor patterns and usage
- Provide relevant content tailored to your preferences
- Support user-friendly services and pleasant browsing experiences
Cookie Types
- Necessary cookies: Enable basic functions like page navigation and secure access. Required for proper site operation.
- Statistical cookies: Anonymously collect and report visitor interaction data (Google Analytics).
- Marketing cookies: Track users across sites to display relevant, personalized content.
Managing Cookies
Your browser allows you to block automatic cookie saving, receive notifications when cookies are sent, or delete cookies. Note that cookie limitations may affect website functionality. Detailed management information is available in your browser settings.
For more details, see our Cookie Policy page.
8. Policy Updates
Legislation changes may require updates to this policy. Changes affecting consent-based processing will trigger new consent requests. We encourage you to review this page periodically.
For any questions about this privacy policy, contact us at office@murarum.ro.